Privacy Policy

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At Master Home Repairs, LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. Information We Collect
We may collect personal information when you interact with us, such as:

• Personal Identification Information: Name, address, phone number, email address.
• Service Details: Information related to the services you request, including project details, location, and preferences.
• Payment Information: For billing purposes, we collect payment details through secure payment processors.
• Non-Personal Information: We also collect non-personal information like browser type, IP address, and cookies to improve our website functionality and user experience.

2. How We Use Your Information
We use the collected information to provide and improve our services, including:

• Communicating with you regarding quotes, scheduling, and service updates.
• Processing payments for completed services.
• Sending promotional material (if you have opted-in to receive it).
• Improving our website and services based on user feedback and behavior.

3. Images and Media Usage
As part of our home repair and improvement services, we may take before-and-after photos of work completed at your property. By agreeing to have services provided by Master Home Repairs, LLC, you grant us permission to use these images for the following purposes:

• Marketing and Promotional Purposes: These images may be used in advertising, on our website, social media platforms, and in other marketing materials to showcase the quality of our work.
• Client Testimonials and Case Studies: With your consent, we may feature images of your completed projects in case studies or testimonials.

If you prefer not to have your property’s images used for marketing purposes, please notify us in writing prior to the start of work, and we will respect your request.

4. Data Security
We take data security seriously and use appropriate physical, technical, and administrative measures to protect your personal information. While no method of data transmission is 100% secure, we strive to implement the latest industry standards to protect your privacy.

5. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, marketing, or other business functions.
• Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Master Home Repairs, LLC, our customers, or the public.

6. Your Rights
You have the right to:

• Access: Request copies of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in emails or by contacting us directly.

7. Cookies and Tracking
Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us improve website performance, track user activity, and provide personalized content. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Master Home Repairs, LLC
Phone: (727) 916-9010
Email: info@MasterHomeRepairs.com
Address: 3152 Little Rd #332 Trinity, FL 34655

Effective Date: October 17, 2024